The key to success for any business doesn’t fall solely on the CEO; it comes from the employees she hires to help run and operate her business. As the boss, it is your responsibility to hire, manage, and retain good employees.
This process begins with the very first interview. When facing an interview with a potential employee, consider the following:
Once you’ve hired the right person, how do you keep him or her? There are several ways to help you keep good employees:
These tips can help you find and keep the right people to work together and build the success of your business.
Heather Shoenleben is Branch Manager at Peoples Bank in Zanesville, Ohio (NMLS #1047820). She has 11 years experience in banking. She may be reached at 740-588-2505 or by e-mail at [email protected]. Peoples Bancorp Inc. is a diversified financial services holding company with $3.3 billion in total assets, 82 sales offices and 81 ATMs in Ohio, West Virginia, and Kentucky. Learn more about Peoples at www.peoplesbancorp.com.
This process begins with the very first interview. When facing an interview with a potential employee, consider the following:
- Be prepared. Just as you would prepare for your own interview, you must prepare to be an interviewer. Review the resume and highlight areas in which you have questions or need additional information. Take time to consider how this interviewee’s particular skills may benefit your company.
- Be friendly. Remember this isn’t an interrogation. You want the interviewee to be relaxed and comfortable enough to honestly answer your questions. Don’t start with the serious topics. Spend some time on small talk and telling the potential employee about your company.
- Ask questions. The questions you ask will give you insight into the interviewee’s skills and character. Make sure you ask open-ended questions that require more than just a “yes” or “no” answer. There are several online resources for effective interview questions.
- Watch the body language. You will be able to tell if the interviewee is engaged in the interview and seems genuinely interested in your company.
Once you’ve hired the right person, how do you keep him or her? There are several ways to help you keep good employees:
- Set clear goals. When a new employee begins work, make sure he or she knows your expectations for the job. Review the goals periodically and set new challenges.
- Offer career advancement and growth. Give successful employees additional responsibilities. You can also offer training classes, seminars, or workshops for continuing education.
- Provide competitive benefits. In today’s world, employees want jobs that offer health insurance and retirement benefits. Both of these things can be affordable for the employer. Peoples Bank offers group health insurance through Peoples Insurance Agency. Peoples also offers several retirement options for both individuals and businesses.
- Reward good work. When an employee feels valued and appreciated, he or she is far more likely to be loyal to you and your business. Make sure you find ways to show your appreciation for hard work. It can be something as simple as a pat on the back or an office luncheon.
These tips can help you find and keep the right people to work together and build the success of your business.
Heather Shoenleben is Branch Manager at Peoples Bank in Zanesville, Ohio (NMLS #1047820). She has 11 years experience in banking. She may be reached at 740-588-2505 or by e-mail at [email protected]. Peoples Bancorp Inc. is a diversified financial services holding company with $3.3 billion in total assets, 82 sales offices and 81 ATMs in Ohio, West Virginia, and Kentucky. Learn more about Peoples at www.peoplesbancorp.com.